Monday, 13 August 2012

Why Stop at Adequate?

By Daniel Turbin


To compete in an increasingly cut-throat business environment, we've been, for years now, targeted relentlessly on quality. Quality in all sides of everything we do. Accomplishment in client service. Excellence in product quality. Excellency in responsiveness. Everything.

Quality has become the chant of the modern world of business, and is more crucial than ever for smaller firms, who find it impossible to contend with bigger firms based on cost. That is fine, because quality is in general the purview of the smaller firm, which can deliver individualized service in ways that big companies regularly can't even imagine.

Unfortunately, that same emphasis we place on quality as it is related to the outward facing portions of our business, is frequently forgotten when it comes to the interior structures that our customers cannot see.

How much quality is there in whatever system you've got set up to offer you a measure of protection against hacking? When it comes to your ability to protect your information, did you do much beyond buying an off the shelf system that a buddy endorsed and installing it? Have you been staying up to speed with the applying of all the latest security patches, and even if you have , have you had your system checked to probe for faults?

Briefly how sure are you that what you have in place will really do anything to meaningfully defend your business?

If you're doubtful of the solutions to any of the above, then it's potentially time to check your Internet and / or data integrity, and it's possibly well past time to have an audit conducted.

We insist firmly on quality for everything that our customers see. Don't we owe it to ourselves to insist strongly upon that very same level of quality for the parts of our company the client does not see? The parts that protect and guard our business so we can target keeping it growing?



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